About me

INNOVATION MANAGER Certified

Elenco ufficiale Innovation Manager Manageritalia-XLabor

Elenco ufficiale MISE

More than 20 years experience within Digital transformation, Customer experience, Business Innovation, Digital marketing, Analytics and Communication. Extensive knowledge regarding all aspects of customer experience, both from a strategic, tactical and technology perspective.  Involved in a variety of roles (from Analyst up to Project Leader) in Change Management, Business Process Reengineering, Organizational Design, Program Management and Systems Integration Projects. Ability to work in a technical environment in order to find technical solutions for operative challenges. My role is best used for strategic, analytical and operative customer experience, digital transformation, business innovation and strategic brand management. I’m very creative and use deep marketing, sales and service experience as a base for business innovation
I’ve been riding the digital media revolution since 2000 and I have build more than 15 years of executive leadership in digital marketing, eCommerce, Omnichannel and editorials across a number of industries. I’ve been working with CEO’s, COO’s and CMO’s to embrace the opportunity of digital transformation. Creativity and innovation mindset combined with lateral thinking and “can do” attitude have been ingredients of an outstanding track of records in eCommerce, Media, Digital Media, Telco, Fund Raising. Highly motivated, entrepreneurial approach; familiar with multi cultural and international contexts.

https://www.linkedin.com/in/nicolaarcieri

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